TERMS AND CONDITIONS

Booking and Appointment Policy

Nix Mobile Detail and Nix Detail and Tint provide mobile detailing services as well as in-shop detailing, ceramic coating, paint correction, and window tint services by appointment.

Appointments are scheduled based on availability and are not considered fully confirmed until approved by the business.

Service Locations

Mobile detailing services are performed at the customer’s provided location.

Window tint services are performed at our shop location only:

Nix Detail and Tint
1646 Blaisdale Road
Richmond, TX 77406

Ceramic coating and paint correction services may be recommended at the shop location for best results.

Deposits and Payments

Certain appointments may require a deposit to reserve the appointment time.

Deposits are applied toward the final invoice balance unless otherwise stated.

Remaining balances are due upon completion of services unless prior arrangements are made.

Booking and Cancellation Policy

We understand that plans can change. To accommodate all clients fairly, the following cancellation policy applies.

Cancellation Window

Appointments may be canceled up to 48 hours before the scheduled appointment time for a full deposit refund.

Late Cancellations

Cancellations made less than 48 hours before the scheduled appointment may result in forfeiture of the deposit.

No-Shows

If a customer does not attend the appointment and fails to provide advance notice:

First no-show: 50% of the deposit may be refunded.
Second consecutive no-show: 25% of the deposit may be refunded.

“Consecutive” means two missed appointments in a row without a completed appointment in between.

Rescheduling

Customers requesting to reschedule should contact us at least 48 hours in advance whenever possible.

We will make reasonable efforts to accommodate requested schedule changes.

Weather and Mobile Service Conditions

Mobile services may need to be rescheduled due to:

Rain
Severe weather
Unsafe working conditions
Limited workspace access
Insufficient lighting or utilities

If weather or conditions prevent safe or proper service completion, appointments may be delayed or rescheduled.

Vehicle Condition and Final Pricing

Final pricing may vary depending on:

Vehicle size
Vehicle condition
Excessive contamination
Pet hair
Biohazards
Excessive staining
Oversized vehicles
Additional requested services

Customers will be notified before additional charges are applied.

Tint and Specialty Service Disclaimer

Window tint shade availability, legality, and final installation recommendations may vary by vehicle and customer preference.

Some specialty services may require inspection or approval prior to scheduling.

SMS and Communications Consent

By contacting us, submitting forms, booking appointments, or providing your phone number, you consent to receive service-related calls and text messages from Nix Mobile Detail and Nix Detail and Tint, including:

Appointment confirmations
Appointment reminders
Service updates
Customer support communications

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages at any time.

Refund Process

Approved refunds are returned to the original payment method whenever possible.

Please allow up to 5 business days for processing.

Limitation of Liability

While we take reasonable care when servicing vehicles, Nix Mobile Detail and Nix Detail and Tint are not responsible for:

Pre-existing damage
Mechanical failures
Previously repaired surfaces
Worn, faded, or deteriorated materials
Improper prior tint installations
Manufacturer defects

Customers are responsible for removing valuable personal belongings prior to service.

Contact Information

Nix Mobile Detail / Nix Detail and Tint

Phone:
832-514-4047

Email:
info@nixmobiledetail.com

Shop Address:
1646 Blaisdale Road
Richmond, TX 77406

Thank you for choosing Nix Mobile Detail and Nix Detail and Tint. We appreciate the opportunity to serve you.