We understand that plans can change. To ensure that we can accommodate all our clients, we have established the following policy.

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Cancellation Window
You may cancel your appointment and request a full refund of your deposit up to 48 hours before the scheduled appointment time.

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Late Cancellations
Cancellations made less than 48 hours before the appointment will result in forfeiture of the deposit.

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No-Shows
If you do not attend your appointment and do not notify us in advance, the following applies to your deposit:

• First no-show: 50 percent refund.

• Second consecutive no-show: 25 percent refund.
  “Consecutive” means two no-shows in a row with no completed appointment in between.

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Rescheduling
If you need to reschedule, please contact us at least 48 hours in advance. We will do our best to accommodate your new preferred time.

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Refund Process
Refunds are processed to the original payment method. Please allow up to 5 business days for the refund to be completed.

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Contact Information
To cancel or reschedule an appointment, please contact us at 832-514-4047 or info@nixmobiledetail.com.

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Thank you for your understanding and cooperation. We look forward to serving you.